Customer Satisfaction as a Significant Measure of Successful ERP Implementation
نویسندگان
چکیده
منابع مشابه
Successful ERP Implementation the First Time
have spent fortunes on ERP software and implementation only to find that business performance has not improved at all. These large investments and negative ROIs have created a whirlpool of controversy, rampant company politics and even a number of lawsuits. The trade press has reported many negative ERP stories, and even annual reports have pointed the finger at ERP for lower-than-expected earn...
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ژورنال
عنوان ژورنال: JITA - Journal of Information Technology and Applications (Banja Luka) - APEIRON
سال: 2014
ISSN: 2233-0194,2232-9625
DOI: 10.7251/jit1401031i